Terms & Conditions

By visiting and or ordering from www.Eurobaby.com you agree to be bound by our terms and conditions and all policies within our web site. Eurobaby® reserve the right to update or modify these term and conditions at any time and without notice and are affective immediately upon posting on this site. We ask you to review these terms and conditions whenever possible for your own benefit in using our website.

WEB ORDERING

Our ordering system is straightforward the chosen item/items from the shopping basket, log in or create a new account, enter the required details and click the payment box to process your credit card. You will then receive an email confirming your order details and current order status.

Your emailed order confirmation document does not signal our acceptance of your order. We reserve the right to accept or cancel your order placed on this website without the need to give explanation or reason. Upon cancellation of your order we will immediately issue a credit to your credit/debit card used in the original order for the amount charged. A contract is formed with the customer when the ordered items have been dispatched

Under the Distance Selling legislation you have an option to cancel your order within 7 days (Cooling-off period) which commences from date of delivery. Please note, it is the customer's responsibility to ensure the goods are returned safely to us and the customer must pay all postage costs. Please see our returns policy for more information.

Upon receiving your delivery, examine your order to ensure that there are no visible signs of damaged, missing or incorrect pieces. In the event that there are missing, damaged or incorrect items, please contact us within 72 hours to indicate the problem so it can be resolved. A signed delivery receipt, without notations of missing, damaged or incorrect item(s) represents your acceptance of the complete order is in perfect condition.

Any discounts, promotional offers or vouchers cannot be used in conjunction with each other. Only one discount, promotional offer or voucher can be used on a single order.

Custom Designs

Custom order designs will be confirmed by email. Upon your final design approval, the goods must be for paid in full in order to initiate production. Due to the unique nature and of your design, all items created for custom design orders are final sale and are ineligible for return or refund. 

Custom design orders are not eligible for any promotions or discounts

Most custom order designs are completed within an 8-12 week time frame. We will use our best efforts to accommodate an expedited schedule however, unforeseen delays in production may occur. All delivery dates and times are estimates only. Eurobaby are not liable for any delay in delivery.

ABOUT CHILDREN (UNDER 18)

For their protection, we ask that children and young people do not place an order or submit personal information to us. We are happy to receive orders on their behalf by their parents or guardian.

COOKIES

Web cookies are text files, which are stored on your computer. They are used to help enhance the shoppers experience on our web site and without them the shopping cart system is unable to record your product purchasing.

ONLINE PAYMENT SECURITY

The Eurobaby Website uses third parties to securely process payments. Payment to our site can be made by credit or debit card through PayPal or Braintree. When making a payment you acknowledge and agree that all information you provide with regards to a purchase, including, without limitation, credit card, PayPal, or other payment information, is accurate, current and complete. You represent and warrant that you have the legal right to use the payment method you provide when completing a transaction.Orders will not be processed until payment has been received in full, any holds on your account by PayPal or Braintree are solely your responsibility. 

To protect against potential fraud, Eurobaby may take steps to verify the validity of the credit card information you provide to us. The verification process may involve asking you to verify a number of questions that are related to the card that you are in possession of. 

In cases where your credit card is declined for any reason we will not deliver the goods and are not obligated to notify you of the issue.

PRICING & VAT RATE

All our advertised prices are in Euro and include VAT at the appropriate rate.

PRODUCT INFORMATION & TRADE MARKS

We aim to provide our customer with the best information relating to the product being viewed. We take great care and work closely with our suppliers to provide you with the most up-to-date images and product descriptions but from time to time we do make mistakes, so if you spot one, please let us know. We reserve the right to make alterations to product information and prices without prior notice and cannot be held responsible for any inaccuracies found on our web site.

BUSINESS CONTACT INFORMATION

Eurobaby
Web Store
Unit 1 Finches Park
Longmile Road
Dublin 12
Ireland
VAT Number: IE6377441O

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